FAQ

You can choose either one-purchase option or only one-month subscription and then cancel it, no strings attached.

We have the 'express box' possibility that you may purchase and send to your friend, colleague, or loved one. Stock may be limited so keep an eye out on our website!

You get points for your subscription and you may also get points for special occasions (like referrals and special promotions, offers, and contests).

We have very sturdy boxes and all of our packages are packed carefully and boxes are stress tested. Firstly, inspect your box when you receive it, if there is clear damages (i.e.) leakages, refuse the box! Get in touch with us at info@beerfamily.eu and we will see how we can remedy the situation. :)

No, sorry! We work with a new brewery each month and want to bring their best beers to you.

No, sorry! Check our Shipping Policy page to see where we ship and what the rates are.

The magazine is in 3 languages: English, French, and Dutch.

You can check your account information and click on 'Cancel' in your subscription information. Otherwise, get in touch with us at info@beerfamily.eu and we will help you.

We are happy to assist you and make your colleagues discover new beers! Get in touch with us at info@beerfamily.eu and we will provide all the necessary information to you.

Do I have to create an account if I want to purchase a box?​

Not at all. You have an option to create an account during checkout. Otherwise, you proceed with your checkout as a guest.

You can find information on the shipping policy here.

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